Tailoring & Evolving KPIs to Optimize Vendor Performance for a Variety of Vendors
Time: 12:00 pm
day: Day Two
Details:
- Analyzing commonly used KPIs across the industry to understand benchmarks for vendor performance measurement
- Determining which KPIs can be adjusted based on vendor size, capacity and trial needs to ensure maximum impact from specialist vendors
- Evaluating and adjusting KPIs to drive sustained performance improvements throughout clinical trials
